Privacy Statement for Website Users

At VIRTUS UPRAVLJANJE d.o.o., we treat the protection of personal data with the utmost care. Protecting your privacy is a foundational element in building and maintaining trust with our users.

We implement all necessary technical and organizational measures to protect your personal data in accordance with the laws of the Republic of Croatia and the European Union, specifically:

The Act on the Implementation of the General Data Protection Regulation (Official Gazette 42/18)
Regulation (EU) 2016/679 (GDPR) of the European Parliament and of the Council

1. Purpose of Processing Personal Data

We collect and process personal data to provide real estate brokerage services, including sales, purchases, rentals, and leases.

Data We May Collect:

First and last name
Email address and telephone number
Information voluntarily submitted through contact forms

How We Use Your Data:

Responding to inquiries and providing requested services.
Sending newsletters (only if subscribed).
Improving website performance and conducting statistical analysis.

2. Security and Confidentiality

All data submitted via our website is transferred via HTTPS secure encryption protocol (SSL/TLS). We maintain rigorous standards to protect against unauthorized access, misuse, alteration, or loss. Our systems are hosted in secure environments with strictly controlled access.

3. Website Analytics

We use standard server analytics to understand website traffic, popular pages, and browser compatibility. These statistics are collected in aggregated, non-identifiable forms to improve user experience.

4. Cookies Policy

We use cookies to improve functionality. You can manage or disable these via your browser settings at allaboutcookies.org.

Cookie Type	Purpose	Expiration
Essential	Session management, logins, and language preferences.	End of session
Analytics	Google Analytics (IP, browser type, pages visited).	Variable (Anonymous)

5. Sharing Data with Third Parties

We share only the minimum amount of data required with trusted partners who are contractually obligated to comply with GDPR:

Legal Advisors: For transaction protection.
IT Providers: For hosting, cybersecurity, and maintenance.
Business Partners: Other brokers when cooperation is necessary for a transaction.

6. Data Retention

Inquiry Data: Stored for up to 3 years.
Statistical Data: Anonymized immediately; cannot be linked to individuals.

7. Your Rights

Under the GDPR, you possess the following rights regarding your data:

Access & Correction: View and update your data.
Erasure: Request the "Right to be Forgotten."
Restriction & Objection: Limit or stop the processing of your data.
Withdrawal: Revoke consent at any time.
Complaint: Lodge a grievance with a supervisory authority.

8. Contact Information

To exercise your rights or ask questions, please contact us:

Phone: +385 51/858-544
Email: info@mololongorealestate.com
Address: Trpimirova 1A, 51000 Rijeka, Croatia

Effective Date: 08 September 2023